Hampton Inn & Suites Downers Grove Chicago
客人怎么说
The staff was wonderful. I got there before check in and they allowed me to store the bag so I didn't have to drag it around with me. They took my food order that arrived so the driver didn't have to wait. The room was spacious and the bed and couch comfortable. All of the guests were very friendly as well. 24 hour coffee and tea available in the lobby.
Robert
2024年7月
Staff were extremely nice. The rooms very very nice.spacious and updated. Breakfast was very good the hotel was a good fit for our needs/family. I thought the price was very reasonable for the size of the rooms and having a good pull out couch for children . Again the staff were extremely nice and helpful. Also it is so mice to have water and coffee in the lobby
Sarah
2024年6月
First of all, we learned upon checkin that booking.com booked us a handicap acceptable room. Check in person stated this is common practice by booking.com. This resulted in a delayed and confusing checkin. We thought we had resolved this error only to find our assigned room was indeed a handicap accessible room. While we decided to keep the room we found it lacking in counter space and storage in the bath. Also it seemed smaller than rooms we had stayed in during previous stays at the Marriott now Hampton Inn. Desk personnel, namely, Shyvonne, Suzy and Carmen were friendly and helpful when we interacted with them. Housekeeping, after several requests, replaced some of our room linens which we used to mop up water from the handicapped shower. We were very pleased with quality and selection of the complimentary breakfast buffet prepared and served by Jose. Kudos to his conscientious efforts! During checkout we recommended that management consider washing the exterior of all windows since they are very dirty from lack of attention by previous owners. An abandoned car was also noted in rear parking lot. Dennis and Nancy
Dennis
2023年9月
The breakfast was good. There was a variety of food to choose from, the staff was very friendly and helpful. The facility was clean and being renovated. The renovations were downstairs; however, they did not interfere with anything.
Hardin
2024年8月
The room and bed were amazing. The king suite with French doors had the room temperature just right. I would stay again with a loved one for sure.
Tiffany
2023年10月
Location, great breakfast and great facilities. Used it as base to explore around Chicago
Pierre
2024年7月
The room set up was fantastic. The in-room amenities were top notch. The staff was very friendly and helpful. Very clean, newly remodeled. Close to everything we needed.
Sara
2024年4月
Very updated and spacious suite with microwave, fridge/ freezer. Nice grill restaurant in lobby area, nice breakfast area too. Free breakfast and parking made it so user friendly. Location for hockey rinks was great as well!
Cynthia
2024年11月
The front office receptionist were extremely friendly, they helped me with any questions i had and even helped me reserve a taxi for a very important interview i had to go to. Give them a raise and stuff
Mohamed
2024年9月
The location was great and the breakfast was worth it.The staff was amazing at the front desk. Very friendly and helpful.
Nicholas
2024年9月
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